Cap Barbell Value Home Gym with 150 Pound Cement Weight Stack Review

The product is fine IF they send you all the parts you need. I received my shipment on May 4th. I immediately started opening it and putting it together. I got to STEP 4 in the directions and realized I didn't have the part to do that step, then I took inventory and realized that I didn't have many crucial parts. That very day I called their customer service number and got a message. You will never get to speak to a person when you call, trust me I tried many times. Nobody called me back, so I emailed them and no response for 4 days. I emailed again. To make a long story short. This company played games for 2 straight weeks. They claimed they never received my email, only to later respond to me through that "lost" email. I threatened them with calling my credit card coming and filing a claim. They emailed me again, only to delay that action, because it's nearly impossible to dispute a credit charge 30 days after purchase. Meanwhile, I had boxes and parts sitting in the middle of my room the whole time. Finally, I put in a claim with amazon. Amazon wanted to ship me a new one or refund my money, but for both options...they wanted me to ship this stuff back to them...ON MY DIME! I told them to "talk to this company and straighten it out. How many other customers would amazon let this happen to?" The very next day is when I got contacted by this company and given actual information about where my parts were and that they would be coming. I would never, ever buy from this company again. It's a shame because for the money the gym isn't bad, but if you don't get your parts....don't say I didn't warn you.

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Product Description:
The home gym has seven different functions that includes chest press station, lat pull down, standing arm curl, seated row/low pulley, leg extension, leg curl and pectoral fly station. Ergonomic backrest has lumbar support for a comfortable workout. Heavy-duty steel frame makes the home gym sleek and compact. The gym also includes a 150 lb weight stack. The ideal overall workout station for home use.

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